Here is the full post from Hippalus:
"Our new self-service refunds on champions and skins are now available in the League of Legends Store. In lieu of emailing Player Support and having to wait for a reply, each account now has three refund credits available over the course of its lifetime. The next time you misclick, suffer from a moment of mistaken identity, or come down with a terrible case of buyer’s remorse, you can cash in one of your credits for a no-questions -asked refund.
Here’s how refunding a champion or skin works:
Now, there are a few limitations on how you can use your self-service refunds. You’ll find all the caveats, addendums, and fine print outlined below:
- Visit the Purchases tab of the League of Legends Store
- On the far right under Action, select the Refund button
- When the popup appears, confirm that you want to spend one of your three allotted credits
- Enjoy your refund
So there you have it, summoners. The next time you find yourself in dire need of an instant refund, we’ve got you covered. We’ll see you all out there on the Fields of Justice."
- You only get three refunds per account, per lifetime
- You can only refund skins and champions, not runes, boosts, or bundles
- We can only refund a purchase that you’ve made in the last 90 days, so no hocking last year’s promotional skins back to us!
- If you own a champion and some of their skins, you need to return the skins before you can get a refund on the champion
Here are some relevant red posts,by Hippalus, to the subject:
[On the possibility of players gaining additional refund tokens]:"I can't make any promises but it wouldn't surprise me if we gave additional tokens a year from now to players who had been playing since the release of this feature and had good in-game behavior since then."
[On refunding a bundle]: "You can't refund bundles using the tool but if you have refund tokens available, contact Players Support at support.leagueoflegends.com with the Subject "Bundle Refund Request", and they will process your refund and remove one refund token from your account."
REFUND OP!
ReplyDeleteTime to get rid of this terrible Rengar skin
ReplyDeleteIrelia is OP, better nerf Refund policy.
ReplyDeleteRiot needs to buff Irelia again so she really is OP =(
DeleteShe has got nerfed already, she's not that OP as she was
DeleteSO STFU
and ENJOY retard :D
I have 3 refund tokens AAAAND There gone....
ReplyDeleteGoodbye diana hello kah'zix
ReplyDeleteWe should be able to buy refund credits for 500 RP. (Or like 10000 IP, but at least RP)
ReplyDelete- -'' buying refund to get a refund. Sounds legit.
Delete^ This guy, I'm glad he sees the error in your ways, Jason
Delete^
DeleteI don't even..
DeleteHey his idea might not have been that good but at least with his "500" RP to be able to at least refund a 975 RP does give more back
DeleteWhat if you wanted to refund your refund tokens that you bought with RP?
DeleteIt's kinda dumb, but RIOT will make everything for money :]
DeleteIt's not even worth it
Nobodys gonna buy it, refund credit cost more than champion which I Could buy accidently
Sounds pathetic, shouldn't make it
wouldn't buying refund credits defeat the purpose?
ReplyDeleteBuy a legendary skin, hate it, buy a 500 RP token to refund yourself 1800 RP. Its stupid sounding but it technically works out. You just sort of waste 500 RP in this example on a stupid buy.
DeleteRefunded Foxfire Ahri since i never play her anyways,
ReplyDeleteBattlecast Urgot; because Urgot, and Temple jax since i also just bought Nemesis Jax
I am refunding Caitlyn, because her price got nerfed...
ReplyDeleteSmart
Deleteif u purchased her recently u can just simply ask the support to give the price difference, taht way you can save 1 token
DeleteRefunded Maokai for 6300 and rebought him for 4800. Personal victory.
ReplyDeleteDude, I think that's a victory for us all :)
Deleteif u purchased him recently u can just simply ask the support to give the price difference, taht way you can save 1 token
DeleteIf you ask me, Refund Credits should be awarded once per 3 months if you have nothing bad on your record to promote good behaviour.
ReplyDeleteeven 1 or 2 an year is good
DeleteI wonder who the most refunded champ will be I refunded Fiora (no offense to Fiora players :p )
ReplyDeleteSejuani. Then Riot will provide her with massive buffs and everyone will rage.
Delete3 times for AL LIFETIME.....
ReplyDeletewhat? Can't they at least make it 2 for every season instead?
Yea 3 for whole lifetime isnt gunna help support too much they should use it as incentive for good behavior IMO :p
ReplyDeleteRefunded Jarvan IV's darkforge skin for 975 RP and rebought it for 487 like a boss
ReplyDeleteinb4 Honor System from Lyte blogpost
ReplyDeleteTime to refund Prototype Viktor and rebuy him for half the price.
ReplyDeletesame xD
Delete3 in a lifetime? That's to little... and I think very many agree with that!
ReplyDeleteWe have already purchased for the skin/champ and if we changes our mind and dont want that skin/champ any more, it would be more than fair to give us more opportunity to give back things and earn RP/IP on it, cause the "damage" is already done and Riot don't lose anything on it. It's not like they have to give the money back to us, they just need to give us a higher count of RP/IP with numbers in rerurn.
I think it would be better if they did this refund every year instead of 3 in a lifetime.. it's many skins that i regret that I bought. :(
DeleteYeah, shows how greedy they are, at least this should reset with a new season, a shame.
DeleteYes they should give everything free so we can try it, and should pay us for spending so much hours playing "their" game... -_- you don't know anything about bussines, they are already loosing money with this feature...just gtfo
DeleteAm I the only person who actually THINKS THROUGH what he's buying?
ReplyDeleteI overthink my purchases. Even then sometimes I make bad ones, so this is nice for the times when I know it was an absolutely terrible decision (like when I bought leblanc, so I've refunded her).
DeleteI feel your pain brother
DeleteAWh sux we can go back that much.
ReplyDeleteI wish I could refund those damn champs that bought with RP for 975 when I was lvl 15...
ReplyDelete3 days ago i sent to a support ticket to refund my Nautilus... now I still have 3 refunds on my ACC... like a BOSH :D
ReplyDeleteEveryone by default is allowed to get 1 refund and 1 refund only if you message player service/support.
DeleteI think they might discontinue that since they have an in-game refund feature, but only time will tell. You got your refund before the system came into place so of course you still have 3 credits.
I know, but i just think I am bit lucky :D
Deletei asked for a refund months ago and now i can refund 3 more champs.
ReplyDelete6 cahmps refunded in your face
bb Zyra! :)
ReplyDeletebb Syndra
ReplyDeleteWe should get more credits on holidays and stuff.
ReplyDeletebye bye shyvana, welcome syndra <3
ReplyDeleteAre you insane? Why would you trade one of the best junglers for the worst AP in the game?
DeleteSyndras not bad, she's not good but she's not terrible. She's just a little weak
Deletei love syndra, and i suck bad with shyvana so no need to keep her :)
DeleteIf u cant own ppl with shyv, don't play syndra
DeleteBB Syndra, you won't be missed...
ReplyDeleteOh wait... NO REFUND ON BUNDLES?????????????
AAAAAAAAAAAAAAAAAAAEWFKJAWLFJQALGJWQAELKGJAWLKGHAWLKGHWELGHAWLGKAWGHWVGLKSHGLWAKGHLKH
Im so impressed on how people can't just READ THE WHOLE POST
Delete^
Delete[On refunding a bundle]: "You can't refund bundles using the tool but if you have refund tokens available, contact Players Support at support.leagueoflegends.com with the Subject "Bundle Refund Request", and they will process your refund and remove one refund token from your account."
XDDDDDDDDDDDDDDDDDDDDDDDDDD
Deleteif we're only gonna be refund 3 times in lifetime.. that button wont be used a lot. Waste of space
ReplyDeleteRefunded tundra ww and either zyra or syndra (can't remember). Now I'm ready for Kha'zix to be released
ReplyDeleteYay for you his kit looks awesome
DeleteNIGGASTOLEMYSPACEBAR
ReplyDeleteNOOO. I want to refund amumu. Since I hate him. But I didn't bought him this year D:
ReplyDeleteI don't want refund. I only want to delete him and not to see him anymore!
It's a pretty good champ actually.
DeleteOthers Servers will get this upgrade soon too?
ReplyDeleteChampions which were purchased 3 months ago are also refunded?
ReplyDeletePeople will ask complete questions?
ReplyDeletewhen are the other refunds coming?
ReplyDelete